FAQ

1. What is the minimum order quantity?

Our minimum order quantity is normally 100 bags per style per color, however, we are open to discussing different quantities.

2. Where are my bags being produced?

Your bag will be produced at our 2016 partner factory in Guangzhou, China factory, which has all needed industry standard requirements.

3. Can I design my bag/backpack?

All we need is your company logo in a Vector based format, or PNG. ( NO JPEG) and we need to know your company colors.

4. Is it possible to get my bag in my company’s Pantone colors?

Yes, however, it’s important to know that dyeing the fabrics in your Pantone colors requires minimums and can affect the price.

5. What is the factory production time to produce my bag?

Once the designs and or pre-production samples have been approved, the production takes normally 40-60 days, this is dependent on the level of customization

6. How long does it take to get my bag delivered?

Once your bag is ready we have 4 options to choose from:

A. Ocean freight, 6 weeks + 2-4 days domestic transport.
B. Train freight, 3-4 weeks + 2-4 days domestic transport.
C. Air freight, 1 week + 2-4 days domestic transport.
D. FedEx courier, 4-8 days directly to your address.

Each form of transport does imply the price.

7. What are the terms of Payment?

Our standard terms are 50% off the order, and the balance payment is to be received before we release the goods from our warehouse in Dordrecht, or in the case of FedEx courier before we can hand over the goods to FedEx.

8. Will I be able to see the product before production?

Depending on what we agreed between the two of us, you will have to approve the bag based on a production picture and or video, or we send you a physical Pre Production Sample.

9. How long is the warranty period?

We offer a 1-year manufacturer default warranty on the bags, we at GameDay-Bags will always produce 3% extra bags for possible replacement free of charge in your shipment.

10. Can I place a re-order and what are the minimums?

Yes, that is always possible, the quantities and pricing need to be discussed and agreed on as it all depends on your timing.